Q: What is YellowBold?

A: YellowBold is an online supermarket/grocery store that offers a wide range of products for customers in Ekiti State, Nigeria. Our platform allows you to conveniently shop for groceries from the comfort of your own home.

Q: What products do you offer?

A: We offer a variety of products including fresh produce, pantry staples, household essentials, personal care items, and more. We also have a selection of locally sourced products to support small businesses in Ekiti State.

Q: How do I place an order?

A: You can place an order by visiting our website or downloading our mobile app. Simply browse through our products, add them to your cart, and proceed to checkout. You can pay online using various payment options or choose cash on delivery.

Q: Is there a minimum order requirement?

A: No, there is no minimum order requirement. You can order as much or as little as you want.

Q: What are your delivery options?

A: We offer both home delivery options. You can choose to have your order delivered to your doorstep or your designated preferred address.

Q: How long does delivery take?

A: Delivery time may vary depending on your location and the availability of the products you have ordered. Generally, we aim to deliver within 24-48 hours after your order has been placed.

Q: What safety measures do you have in place for COVID-19?

A: We take the safety of our customers and staff very seriously. Our delivery team follows strict hygiene protocols and wears protective gear while handling and delivering orders. We also sanitize our warehouse and products regularly.

Q: Can I return or exchange a product?

A: Yes, you can return or exchange a product if it is damaged or if you have received the wrong item. Please contact our customer service team for assistance.

Q: Do you offer any discounts or promotions?

A: Yes, we have regular discounts and promotions on our products. You can also sign up for our newsletter to stay updated on our latest offers and deals.

Q: How can I contact customer service?

A: You can contact our customer service team through our website, mobile app, or by calling our designated customer service number. We are available to assist you with any queries or concerns you may have.

Q: Do you have a loyalty program?

A: Yes, we have a loyalty program where you can earn points for every purchase and redeem them for discounts on future orders.

We hope this FAQ page has answered all your questions about YellowBold. If you have any further inquiries, please do not hesitate to contact us. Happy shopping .